Making Recommendations - Closed
After you have finished your analysis of the closed card sort, you should definitely have some recommendations to make based on your findings. It may be helpful to create a final document, or introduction including both your key findings from the study as well as your recommendations and strategies. This way, your client/supervisor/committee can then decide on the next action to take based on your findings. Your document may look something like this:
Library Closed Card Sort
Key Findings
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About the Library, My Account, and Programs & Services were the most effective categories.
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The Recommended category proved relatively precise capturing 17/20 possible related items and 0 mislabeled items.
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The Online Resources category proved to be somewhat problematic for users.
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The Collections category proved to be the place users turned to when they didn’t know where something would/should be classified.
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The Events category proved noticably lacking in items.
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The Misc. category was dominated by Recommended-related articles.
Recommendations
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Change the Online Resources category to something more descriptive comparative to the context of content items such as Digital Resources and test its performance in a follow-up sort.
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Run a follow-up closed sort using the Guides category rather than Recommended and compare precision rates.
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Unless the library expects to expand its Events-related content items, its removal as a category is recommended.
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Use all other categories as they are.
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